Retail Link is improving greatly in the past few months, and the new Supplier Self-Service Application is in line with these recent improvements.
On October 23, 2018, in order to provide a better customer experience, the Retail Link and EDI support teams announced a portal that Walmart suppliers can use to submit a ticket, view self-help documents, and access frequently used links.
- Log a ticket for support
- Check the status of a ticket
- View self-help documents
- Navigate to frequently used applications