Retail Link’s New Supplier Self-Service Application

Retail LInk Supplier Self-Service Help

Retail Link is improving greatly in the past few months, and the new Supplier Self-Service Application is in line with these recent improvements.

On October 23, 2018, in order to provide a better customer experience, the Retail Link and EDI support teams announced a portal that Walmart suppliers can use to submit a ticket, view self-help documents, and access frequently used links.


  • Log a ticket for support
  • Check the status of a ticket
  • View self-help documents
  • Navigate to frequently used applications
To explore the new application,  go to: >Apps> Supplier Self-Service to use this new application.

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